Privacy Policy
Effective Date: 12.10.2024
This Privacy Notice explains how Love In Action Health and Wellness ("us," "our," and "we") uses your information and applies to all who use our websites, booking platforms, and services (collectively, the "Service").
1. Types of Information We Collect
We may collect the following categories of personal information:
Identifiers:
Name, Postal address, Email address, Phone number, & Other contact information
Demographic Information:
Age
Birth date
Gender
Commercial Information:
Purchase history
Treatment packages selected
Appointment history
Service preferences
Financial Information:
Payment card information
Payment history
Billing addresses
Technical Information:
IP address
Browser type
Device information
Website interaction data
Appointment scheduling data
2. How We Collect Information
Directly From You:
When you schedule appointments
During consultation sessions
Through intake forms
When making purchases
Through customer service interactions
Automatically:
When you use our website
Through cookies and tracking technologies
Through appointment scheduling systems
From Third Parties:
Payment processors
Booking platforms
3. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide safe and effective treatments
Process payments
Send appointment reminders
Communicate about services and promotions
Improve our services
Ensure treatment safety
Comply with medical and legal requirements
4. Information Sharing and Disclosure
We may share your information with:
Payment processors
Appointment scheduling services
Legal and regulatory authorities (when required)
Business partners (with your consent)
We do NOT sell your personal information to third parties.
5. Security Measures
We implement appropriate security measures including:
Encryption of sensitive data
Staff training on privacy practices
Regular security assessments
Limited access to personal information
6. Your Rights and Choices
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Restrict certain data sharing
7. Children's Privacy
Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect information from minors under 18.
8. Changes to Privacy Policy
We may update this policy periodically. We will notify you of significant changes by:
Email notification
Website noticeIn-office posting
9. Contact Information
For privacy concerns or requests:
Email: [email protected]
Phone: (866) 973-4759
Address: 2350 S 7th St, St. Louis, MO 63104
10. Special Notice for California Residents
California residents have additional rights under the CCPA, including:
Right to know what personal information is collectedRight to delete personal informationRight to opt-out of personal information salesRight to non-discrimination for exercising rights
11. Legal Compliance Statement
This privacy policy complies with applicable federal and state laws.